Software & Technology: Page 126

Sourcing Solutions

Retailers Fail Customers with Post-Purchase Experiences: Study

While only 18% of retail leaders believe the post-purchase process can be significantly improved, 83% of consumers think there is room for improvement, according survey results from Sorted.

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Emerging Technologies

How Digital Transformation and Asset Tracking Can Mitigate Risks

EPAM Systems Inc.

Utilizing techniques like asset tracking while leaning into AI, ML and IoT technology solutions to reduce costs and enhance decision-making through real-time data.

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Women in Supply Chain Forum: Early Bird Pricing Ends July 31

This premier networking event, which will take place Nov. 14-15 at the Hotel Colee in Atlanta, is tailored to men and women to expand their professional network and enhance discussion around DEI, networking, mentorship and more.

AI-Driven Assistant to Deliver White Glove Experience in Last Mile

Delivery Copilot is a new app-less and artificial intelligence (AI)-driven assistant that empowers retailers and last-mile delivery services to offer a “white glove” experience.

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Risk/Compliance

IBM, NABP Develop New Digital Platform for Pharmaceutical Supply Chains

The platform is designed to facilitate manufacturers, wholesalers, pharmacies and regulators to identify counterfeit or sub-standard prescription medications and connect with each other when required.

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Fleet Management

Freight Network to Connect Carriers and Shippers

FreightNet, a dynamic and free network, allows high-quality carriers to register and share their preferred lanes and assets.

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Software Solutions

Applying Industry 4.0 Concepts to the Back Office

While Industry 4.0 principles are typically associated with manufacturing and production processes, they can also improve back-office business functions, such as finance, human resources and supply chain management. Here's how.

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5 Signs it's Time for B2B Customer Service Automation

With so many external factors putting pressure on today’s distributors, failure to optimize the relationship between supply chains and B2B customer service teams can cause irreparable harm. Esker discusses 5 signs that it's time for automation.

Sponsored By: Esker Inc.

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Procurement Software

Return Management Platform to Deliver More Transparent Return Experience

Track by Loop is a new feature for returns and exchange tracking that allows merchants to send customers timely, relevant tracking updates for all returns and exchanges within one platform.

Loop Track By Loop

AI Concierge for E-Commerce, B2B Brands

FlowspaceAI for Freight, a new concierge tool for direct-to-consumer (DTC) and B2B brands powered by artificial intelligence (AI) and machine learning.

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Risk/Compliance

DeliveryDefense Empowers Merchants with Advanced Data Analytics to Identify High-Risk Deliveries

InsureShield Shipping Insurance by UPS Capital Insurance Agency, Inc. (formerly known as UPS Capital)

By analyzing address characteristics and historical loss information using AI and machine learning algorithms, the solution generates a delivery confidence score, which indicates the level of uncertainty associated with each address.

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Simplifying with Data-Driven Warehouse Optimization

Lucas Systems, Inc.

The right software optimizes hands-on work and streamlines manual processes, thus making the work easier, faster and more accurate for workers. For managers, machine learning-based applications provide new insights and recommendations.

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