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Na Ma Ku Ki Adobe Stock 296836811

Retailers Fail Customers with Post-Purchase Experiences: Study

While only 18% of retail leaders believe the post-purchase process can be significantly improved, 83% of consumers think there is room for improvement, according survey results from Sorted.

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Na Ma Ku Ki Adobe Stock 296836811

Retailers Fail Customers with Post-Purchase Experiences: Study

While only 18% of retail leaders believe the post-purchase process can be significantly improved, 83% of consumers think there is room for improvement, according survey results from Sorted.