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Software & Technology
E-Commerce Solutions: Page 33
Last-Mile
How to Stay on Top of Estimated Delivery Times
Senpex Technology
Bringing technology into the shipping and logistics space can solve a litany of pain points for both customers and delivery companies.
Packaging
How D2C Brands Can Optimize Shipping
SEE (formerly known as Sealed Air Corporation)
As more and more consumers turn to shopping online, think of your e-commerce packaging as a way to recreate retail theater and shopping gratification for consumers through an optimized shipping and unpacking experience.
Supply Chain Visibility
Is Cloud-Based Planning the Next Move?
John Galt Solutions Inc.
Amid supply disruptions, demand volatility and growing uncertainty, there is growing interest in technologies that support the optimization of operational efficiency and performance of the supply chain. One prominent one is the cloud.
Training/Onboarding
Aligning Customer Service with Leadership Priorities
APQC
One of the most effective ways to ensure that KPIs align with strategic priorities from leaders is to ask them directly. These responses are helpful for getting a sense of broader goals for your customer service team.
Software & Technology
2022 State of the Industry: E-Commerce
What's next in e-commerce? Discover what is currently trending, the driving forces in the industry and what to prepare for going into 2023.
Manufacturing
Consumers to Return $816M Worth of Merchandise in 2022
National Retail Federation (NRF)
According to the retail survey, for every $1 billion in sales, the average retailer incurs $165 million in merchandise returns.
Supply Chain Visibility
Supply Chains Need Improving in 2023: Study
SAP
Business leaders say their current supply chain issues primarily stem from global political unrest (58%), lack of raw materials (44%) and rising fuel and energy costs (40%). Only 31% cited inflation as a major contributor.
Packaging
Online Consumers Frustrated with Excessive Packaging
DS Smith
Factors such as too big for the products being shipped, using too much filler or using too much plastic tape are reasons why online shoppers are frustrated with e-commerce packaging.
Transportation
Shippers and Carriers Prepare for Moderate Peak Season
Transportation Insight, LLC
Shippers need to stay prepared by evaluating their supply chains to identify what improvements are needed moving forward, including diversifying sourcing locations.
Retail
Four Ways to Grow Your Brand During Peak Season
STORD
Modernizing strategies, diversifying carriers and sales channels and considering customer demand will empower brands to make the most of peak season.
Transportation
E-Commerce Boom Drove up Demand for Transportation, Logistics Services
PricewaterhouseCoopers LLP (PwC)
Once the market recalibrates, expect technology innovation and the increased importance of supply chain in the overall customer experience to continue to sustain deal activity in this space.
Supply Chain Visibility
5 Trends Affecting Supply Chains in New Year
Infor
Adaptability has been key as companies looked to their supply chain teams to overcome a steady stream of disruptive events. Looking ahead to 2023, the end is not yet in sight.
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