ACOM Integrates Document Output App with Content Management Solution

Links document design, production and management with Web-based content repository

Links document design, production and management with Web-based content repository

Long Beach, CA — May 15, 2006 — Software company ACOM Solutions has integrated its EZeDocs document output management solution with its recently launched EZContentManager Web-based document management solution, establishing an enterprise-wide, platform-agnostic solution for creating and handling internal and external documents and organizing them in a centralized data repository, the company has announced.

"This represents an ideal back office solution for midsize companies as well as for departments of larger corporations because it addresses the problems of data isolation and the delays and confusion that can result from archaic manual filing and retrieval process," said Sam Mikhail, vice president of ACOM's eBusiness Division. "In doing so, it facilitates document access and review, expedites customer service response and simplifies collaboration, compliance and other complex processes that characterize today's business operations."

EZeDocs offers capabilities for electronic form design, data formatting and document distribution. It requires no programming or customization to existing applications, according to ACOM, and it integrates with the standard output of various enterprise resource planning (ERP) and accounting software packages.

To use the solution, users direct their standard data output to EZeDocs via an output queue or through the file system. Documents reformat automatically based on user-defined templates stored within EZeDocs; color accents, images and electronic forms are added; and output can be generated as laser printed copies or automatically distributed via e-mail, automated fax, Web posting or as EDI/XML documents.

"EZeDocs can automate distribution of any business document currently distributed via labor intensive and more costly options such as traditional print and mail or print and fax processes," ACOM said. The company pointed to customer statements, invoices, purchase orders and warehouse documents as examples of documents that can be automated.

EZContentManager serves as a centralized document repository that allows authorized users throughout an organization access to the documents via a secure browser. In the integrated solution, electronic copies of documents generated in EZeDocs are automatically indexed and stored in EZContentManager for access throughout the organization.

Documents in the repository can be retrieved and viewed using a browser or directly through Windows Explorer, with full support for the Web-based Distributed Authoring and Versioning (WebDAV) protocol. The solution's integrated workflow process coordinates all phases, automates usage control and provides a full range of reports, according to ACOM.

Computer generated documents, scanned documents and other files such as photos, videos and graphics can be automatically indexed and checked into the EZContentManager document database, where they are protected with security, along with detailed audit logs and tracking reports, under the control of a system administrator or administrative group. The integration also accommodates payments and payment detail documents that are generated by EZPayManager, a companion solution to EZeDocs.

"Historically, enterprise content management has been cost-prohibitive for many and process-prohibitive for others, with system complexity often standing in the way of widespread employee acceptance and utilization," Mikhail said. "Companies that have been considering or pursuing the ideal of a paperless back office now have a comprehensive and affordable solution available through the integration of ACOM's back office processes and EZContentManager."

ACOM said that its solutions are modular, with individual modules starting under $5,000.

Additional Articles of Interest

— Diversified, growing companies frequently confront the challenge of creating a unified customer experience, particularly around how they bill their clients. Office Depot took on this challenge by taking its accounts receivable processes online. Read more in "When A/R Stands for Competitive Advantage," a Best Practices case study in the June/July 2005 issue of Supply & Demand Chain Executive.

— Electronic invoice presentment and payment failed to meet its initial predictions. However, recent studies have uncovered a renaissance of interest in Web Invoicing & Electronic Payments solutions as organizations shift their emphasis toward cost containment and productivity enhancement. Read more in "The Analyst Corner: Payment," in the October/November 2005 issue of Supply and Demand Chain Executive.