Analytical instruments company aims to reduce inquiry-to-order cycle by implementing BigMachines solution
Deerfield, IL June 6, 2006 Analytical instruments company Thermo Electron Corporation will use Web-based configurator and quoting software from BigMachines to automate the front-end sales processes within the company's temperature control business.
By implementing the BigMachines Lean Front-End (LFE) solution, Thermo is looking to eliminate manual steps associated with product configuration, quoting and ordering during the sales cycle. As a result, Thermo is aiming to reduce the time it takes to develop and generate quotes for temperature control products and respond to customers quicker.
Thermo's temperature control products comprise a large portfolio of recirculating chillers, baths and heat exchangers for a wide range of laboratory and process applications. With the help of the BigMachines LFE, Thermo's temperature control business will strive to streamline sales and management workflow processes, according to Greg Tucker, president of Thermo's Control Technologies business.
"With the help of the BigMachines LFE, Thermo's temperature control business will automate its entire front-end, allowing sales representatives to develop customer-focused proposals in minutes," said Tucker. "We look forward to serving our customers better with these improved tools."
BigMachines said that LFE will also help ensure consistent adherence to Thermo's business guidelines and eliminate potential errors caused by manual calculations.
"Thermo Electron Corporation approached us with one goal in mind to provide its temperature control customers with accurate and customer-friendly quotes fast," said Godard Abel, co-founder and CEO of BigMachines. "Our out-of-the box technology and configuration capabilities are key to automating the entire sales process for the temperature control business."
Additional Articles of Interest
What do CEOs want from their supply chains, and is Supply Chain delivering? Read more in "The Supply Chain Disconnect," the Executive Memo column in the April/May 2006 issue of Supply & Demand Chain Executive.
Stryker Instruments achieved success in inventory optimization by taking a no-frills approach and relying on collaborative supplier relations. Read more in "Keeping Supply Chain Transformation Simple," the Best Practices case study in the April/May 2006 issue of Supply & Demand Chain Executive.
Deerfield, IL June 6, 2006 Analytical instruments company Thermo Electron Corporation will use Web-based configurator and quoting software from BigMachines to automate the front-end sales processes within the company's temperature control business.
By implementing the BigMachines Lean Front-End (LFE) solution, Thermo is looking to eliminate manual steps associated with product configuration, quoting and ordering during the sales cycle. As a result, Thermo is aiming to reduce the time it takes to develop and generate quotes for temperature control products and respond to customers quicker.
Thermo's temperature control products comprise a large portfolio of recirculating chillers, baths and heat exchangers for a wide range of laboratory and process applications. With the help of the BigMachines LFE, Thermo's temperature control business will strive to streamline sales and management workflow processes, according to Greg Tucker, president of Thermo's Control Technologies business.
"With the help of the BigMachines LFE, Thermo's temperature control business will automate its entire front-end, allowing sales representatives to develop customer-focused proposals in minutes," said Tucker. "We look forward to serving our customers better with these improved tools."
BigMachines said that LFE will also help ensure consistent adherence to Thermo's business guidelines and eliminate potential errors caused by manual calculations.
"Thermo Electron Corporation approached us with one goal in mind to provide its temperature control customers with accurate and customer-friendly quotes fast," said Godard Abel, co-founder and CEO of BigMachines. "Our out-of-the box technology and configuration capabilities are key to automating the entire sales process for the temperature control business."
Additional Articles of Interest
What do CEOs want from their supply chains, and is Supply Chain delivering? Read more in "The Supply Chain Disconnect," the Executive Memo column in the April/May 2006 issue of Supply & Demand Chain Executive.
Stryker Instruments achieved success in inventory optimization by taking a no-frills approach and relying on collaborative supplier relations. Read more in "Keeping Supply Chain Transformation Simple," the Best Practices case study in the April/May 2006 issue of Supply & Demand Chain Executive.
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