Poor training on mobile technology tools such as apps and other mobile devices is cause for why productivity may be declining in some frontline workers, according to a study released by 451 Research, part of S&P Global Market Intelligence, and commissioned by Skyllful.
For example, 42% of new employees take six months or longer to add value at work, while 12% take a year or more. This means that training not just during the onboarding stage, but also throughout the employee’s time at the company is necessary.
From PR Web:
- The report suggests organizations re-assess the tools and techniques they use to ensure that workers are prepared and proficient regarding the technology needed to do their jobs.
- It’s also advised that companies look for tools and technologies with contextual training and in-app guidance that meet employees where they work.