ARCHIVED: Meeting the Promise of the Perfect Order

Sponsored by Sterling Commerce

Click here to access Ray Wang's report on the Perfect Order.

Companies are using "perfect order" to measure supply chain performance and order management cycle effectiveness. But what is a "perfect order," how do you measure it, and how do you achieve it? In this podcast, Ray Wang, principal analyst with Forrester Research, discusses his recent study on the roadmap to the perfect order, covering the benefits and challenges of meeting the promise of the perfect order, as well as the role of technology in achieving the perfect order.