Infor and Amazon Web Services, Inc. (AWS) announced new and enhanced industry-specific AI agents built natively on AWS, enabling manufacturing and distribution enterprises to deploy industry-specific AI agents that reason, plan, and act across complex business workflows.
The collaboration combines enterprise-grade infrastructure with industry-specific capabilities, enabling companies to rapidly develop and deploy AI agents that drive measurable improvements in efficiency, cost, and customer service.
"The conversation has changed from 'where do we start with AI' to 'how fast can we scale it," says Ozgur Tohumcu, general manager of automotive and manufacturing at AWS. "Through our collaboration with Infor, manufacturers are moving from pilot to production faster than ever — deploying industry-specific agents that deliver operational advantages at enterprise scale."
"Generic AI doesn't work in manufacturing — you need agents that understand manufacturing-specific operational processes, bill of materials, supply chains, and shop floor realities," says Rick Rider, SVP, product management, Infor. "AWS provides the enterprise infrastructure and AI horsepower, while we bring the deep industry-specific intelligence and context. The result is AI and agents built specifically for manufacturing industries that our customers can trust to run critical operations and deliver measurable financial impact."
Key takeaways:
Built on AWS infrastructure designed for mission-critical workloads, Infor deploys agents across manufacturing's most critical workflows with compliance controls and seamless scaling from pilot to production:
- Profitable Project Management — Agents continuously compare baseline plans to real-time financials and performance metrics to protect margins, forecast revenue, and surface cost or schedule variances before they impact profitability.
- On-Time Project Delivery Management — Agents monitor project risks, milestones, dependencies, and cross-project performance to detect delays early and coordinate interventions that keep delivery on schedule.
- Process Mining & Operational Intelligence — Agents use process-mining-derived insights to automatically discover end-to-end workflows from event logs, surface bottlenecks and variant behaviors, and prioritize the highest-impact interventions so agents can close the loop with targeted remediation and continuous optimization.
- Inventory Flow Management — Agents track warehouse activity, stock movements, and inbound and outbound orders to maintain real-time inventory visibility and ensure materials move efficiently through the supply chain.
- Financial Operations Management — Agents connect contracts, billing, supplier invoices, and general ledger activity to automate financial oversight, streamline processes, and provide a unified view of financial performance.
- Quality Management — Agents monitor inspections, non-conformances, and material disposition across orders and projects to quickly identify deviations and maintain consistent product and operational quality.
