Syspro’s Industrial AI Platform to Detect Operational Problems

Syspro launched Syspro Torque, an industrial AI platform that detects operational problems, recommends the next step and takes approved action inside the systems manufacturers already run.

"Manufacturers won't hand decisions to a black box, and they shouldn't. Torque connects to the ERP and the systems already on the floor, so its decisions reflect the whole operation. And most critically, Torque shows its work behind every action," says Chris Lloyd, chief solutions and technology officer at Syspro. "Because Torque requires no code to deploy, it is the operations manager who understands the rules that is empowered to build and run the agents from Day 1."

Key takeaways:

·       Syspro Torque acts on problems with visibility at each step, proving clear return on investment (ROI) for manufacturers.

·       Built on Syspro's manufacturing knowledge graph, Torque works with any ERP and connects to the MES, SCADA and warehouse systems already on the floor.

·       Syspro Torque connects to any mix of technology on the floor, whether the operation runs in the cloud, on-premises or both. Torque also connects to legacy SCADA systems, MES platforms, warehouse hardware and other sources through MCP connectors, with no bespoke middleware required.

·       Every recommendation shows its reasoning so operators and auditors can follow the logic instead of taking the system's word for it.

·       Syspro Torque is designed to optimize the use of AI, not overuse it. Most manufacturers trying AI end up with spend they cannot track and outcomes they cannot measure, managing costs retroactively as they accumulate. Torque is built around the opposite principle: AI that governs workflows running deterministically, so they are repeatable, auditable, and run at optimal cost. Manufacturers see an upfront cost estimate for each workflow before it runs, set the cadence that fits their operation, and track what each agent delivers. Pricing follows usage: start with one workflow, expand as agents prove their value.