Leadership Turnover Harming Supply Chain Performance: Gartner Study

Less than half (49%) of leadership development programs are rated as effective.

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More than half (54%) of supply chain leaders report that leadership turnover has moderately to completely disrupted their function’s ability to operate over the past three years, according to a survey from Gartner, Inc.  

“Effective supply chain leadership has to shift from an overreliance on individual superstars, who our research has found are less collaborative, to leaders who are motivated and equipped to amplify the performance of their teams and organizations,” says Tess Frenzel, senior principal analyst in Gartner’s Supply Chain practice. “CSCOs who are able to adapt their leadership strategies to build these types of leaders and design the roles and development programs to help them succeed will improve supply chain performance, despite the disruption inside and outside of their organizations.”  

Key takeaways:

·        This disruption, combined with the impact of artificial intelligence (AI) and the evolving nature of work, is exposing weaknesses in legacy supply chain leadership development strategies and forcing chief supply chain officers (CSCOs) to take a more proactive role in building a viable bench of future-ready leaders.    

  • Only 22% of supply chain leaders exhibit collectively motivated behaviors that correlate to stronger organizational business outcomes, with the majority exhibiting individually motivated performance.
  • Supply chain leadership positions continue to expand in responsibility and scope, with 59% reporting positions at their organization require a broad range of skills and competencies.
  • Less than half (49%) of leadership development programs are rated as effective, highlighting a need for more dynamic, tailored approaches that keep pace with the rate of technological change.
  • Additionally, supply chain leaders have a negative view of the path required for higher leadership positions, with few reporting work-life balance as part of the path to leadership (31%) and less than half (37%) agreeing that the process for promotions is transparent.

    Gartner Leadership StudyGartner, Inc.

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