Logistics Sector Has Longest Workday, Highest Burnout Risk: ActivTrak Study

The logistics sector has the longest workday at 9 hours and 10 minutes, 26 minutes longer than the cross-industry average, and logistics leads all industries with 20% of workers overutilized and 15% at risk of burnout, according to findings released by the ActivTrak Productivity Lab.

“Logistics leaders face a double-edged sword: their teams demonstrate the highest daily productivity and AI adoption in the workforce, yet they're also at the greatest risk of burnout,” says ActivTrak’s head of productivity lab and chief customer officer, Gabriela Mauch. “Amid external pressures like rising tariffs, sustaining performance requires smarter workload design — redistributing tasks, managing collaboration overload and ensuring AI isn't just adding efficiency, but also alleviating pressure.” 

Key takeaways:

·        Overutilization refers to an employee who exceeds their daily productive hours goal by more than 30%, based on thresholds set by their employer. Burnout risk applies to employees who spend more than 75% of their time overutilized annually.

• Logistics workers rank second in daily collaboration time at 56 minutes, averaging 18 minutes longer than the overall average.
• 72% of logistics workers adopted AI tools in 2024, the most across industries studied.
• Logistics employees have the highest daily AI usage, nearly 3 minutes longer than the overall average.