Nearly 74% of transportation and logistics (T&L) companies had already begun to invest in mobile technology, wearables and Internet of Things (IoT) solutions in 2020, and 80% plan to continue to invest in mobile technology throughout 2021, according to a SOTI study.
“The pandemic put a spotlight on the need for an integrated technology strategy,” says Shash Anand, VP of product strategy, SOTI. “While we are seeing a clear investment in technology from T&L companies, we are not seeing a cohesive strategy for the implementation of new tech to counteract the repercussions of the pandemic. It is crucial for T&L decision-makers to understand that by not taking these factors into account, their organizations are wasting time and leaving money and productivity on the table.”
From Globe Newswire:
- The delay due to mobile device downtime has led to 98% of global employees losing valuable work hours. Nearly one-third (32%) state that the main cause of downtime that cause shipping delays is the lack of IT support to address mobile device downtime issues and self-serve applications that allow drivers to diagnose and troubleshoot device issues independently while they are on the road.
- Some of the issues stem from updated information not automatically being shared across all the systems used (28%).
- There is a lack of staff training on the usage of technology (26%).
- Systems are not upgraded frequently enough (24%).