Staying Eprised of the Situation

Mitsubishi division uses Eprise content management

Framingham, MA  July 27, 2001  Content management solutions provider Eprise Corporation today announced that Mitsubishi Electric Automation, a Mitsubishi Electric company, has implemented Eprise Participant Server to manage content on its Web Store and distributor extranet. MEAU is a supplier of automation products serving the global manufacturing marketplace. Utilizing Eprise Participant Server, the company designed its Web Store to provide an online outlet for commonly purchased products, making it easier for customers to research product availability and supplier location and to obtain the products they require. MEAU's distribution partners also research product availability, enter orders and track their status through the distributor extranet.

"When a manufacturer needs one of our products, they need to know the location of the closest distributor that has what they need right away," said Scott Whitsitt, manager of Internet Business, MEAU. "Before installing Participant Server, the Web was not our most up-to-date resource for providing this information. Now that we've empowered our business people to contribute content and integrated Eprise Participant Server with our SAP system, the Web Store and distributor extranet are as current as the knowledge we have."

By providing a familiar Web browser interface to create, manage and publish content, Eprise Participant Server has removed the Webmaster bottleneck and put content creation into the hands of content owners. MEAU product managers utilize templates within Participant Server to contribute content and route it through the appropriate workflow and approval processes. Previously, one programmer who could write HTML code was the only person able to make Web site updates. "In the past, it could take days or weeks for new product information to be posted to our site," added Whitsitt. "Now, those updates can take just minutes."

Eprise Participant Server will also manage content on MEAU's forthcoming redesigned Internet site that will link to the Web Store as well as the intranet, which provides its 700 employees faster access to human resources and benefits information including such functions as self-service vacation requests.

"Our content management solutions are ideally suited for MEAU's Web initiatives, as their primary objective is to empower business people to contribute content to the sites," said Kathy Kessel, vice president of marketing for Eprise. 

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