Subaru Upgrades Solution to Manage Service Parts Supply Chain

Auto distributor moves to latest version of Xelus' global planning solution in support of dealer, distributor networks

Auto distributor moves to latest version of Xelus' global planning solution in support of dealer, distributor networks

Rochester, NY  April 14, 2005  Subaru of America (SOA) is set to upgrade to the latest version of the global planning solution from service parts management specialist Xelus to support its network of dealerships and distributors around the U.S. market.

Headquartered in Cherry Hill, N.J., SOA markets and distributes all-wheel drive Subaru vehicles, parts and accessories through a network of nearly 600 dealers across the United States.

The company, a longtime Xelus customer, is upgrading to XelusParts and will use the solution for theater planning in its networks in support of dealers nationwide. Currently utilizing Xelus to strategically plan parts and accessories, Subaru is due to take advantage of the improved order review functionality and collaboration available in Parts.

The result, said Xelus, will be planning that allows for different operating strategies in different regions or theaters, while ensuring consistency with overall service delivery and strategic objectives.

"We need a planning tool that can support hundreds of dealers nationwide, including our independent distributors," said Carlo Sacco, planning manager at SOA. "We get significant value from Xelus and are looking forward to extending the benefits available through the use of XelusParts."

"Subaru of America plans inventory to support a very complex internal network," noted Ed Wodarski, vice president of strategy at Xelus. "Extending the reach of their planning to include the dealerships supports their strategy to consolidate this broader network into a single, collaborative model. This will provide another plateau of benefit in both inventory and availability to Subaru and their dealers."

Companies in the automotive industry have common concerns: availability, reliability and cost. They must be prepared to meet both scheduled and unscheduled demand at every stocking location, without carrying excess inventory. For this reason, these companies use solutions like Xelus to optimize their service parts inventories.

Other Xelus customers in the automotive space include Scania, Cummins and Nissan.

Additional Articles of Interest

For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive), and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of the magazine.

For best practices in service parts management, see the article "Three Keys to Successful Service Parts Management."