2005 Supply & Demand Chain 100 Case Study  Revlon / Frictionless Commerce

Profiles in Supply Chain Enablement: Consumer products company gains transparency in its sourcing operations, beefs up supplier management

Profiles in Supply Chain Enablement: Consumer products company gains transparency in its sourcing operations, beefs up supplier management

Company: Revlon (New York, NY)
Company Size: Large
Company Sector: Manufacturing (Consumer Products)
Area(s) of Enablement: Sourcing
Enabler: Frictionless Commerce (Cambridge, MA)

SDCE 100 2005Case Study: Revlon was undergoing a strategic procurement transformation, with the scope involving people, process and technology changes. Part of this transformation entailed implementing a supplier relationship management (SRM) solution that would enable the group to consolidate spending and improve supplier communication.

After undergoing a selection process that gave strong consideration for deployment track records, Frictionless SRM software was selected. Revlon implemented the Frictionless SRM's full module suite, including Spend & Compliance, Enterprise Sourcing, Print XPress, Contract Management and Vendor Management. The company implemented Frictionless SRM in three weeks.

Frictionless SRM gave Revlon transparency in its sourcing operations, enabling the company to monitor, measure and manage expenditures. Through Frictionless SRM's collaborative features, Revlon is able to engage business units throughout the organization to manage both direct and indirect spend. In addition, sourcing cycle times have been reduced through automated RFx and auctions events.

The company was able to access such traditionally decentralized categories as print, marketing and advertising through the Print XPress module. Frictionless SRM has also enabled Revlon to conduct rules-based optimization for complex sourcing events, generate and manage contracts, and improve supplier management through supplier scorecards and self-registration.

Revlon will be continuing to improve its vendor management through Frictionless SRM. The company currently is in the process of rolling out its existing preferred supplier program through Frictionless SRM.

"Frictionless SRM will give Revlon complete transparency in our sourcing operations, enabling us to monitor, measure and manage expenditures," said William Reis, senior vice president and chief procurement officer at Revlon. "The rapid, three-week Phase I implementation process allowed us to immediately start generating benefits."

For more stories of successful supply chain implementations, read the "2005 Supply & Demand Chain Executive 100" article in the June/July 2005 issue of the magazine. Also watch the Today's Headlines section of SDCExec.com every Tuesday and Thursday for more in depth best practices drawn from this year's Supply & Demand Chain Executive 100.