Supply Chain Leaders Investing in AI, Automation to Navigate Supply Chain Uncertainties

Many CSCOs focus on using analytics, AI and automation initiatives to build intelligent, resilient and sustainable supply chains.

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Chief supply chain officers (CSCOs) and COOs reveal they are increasing investments in automation, artificial intelligence (AI), intelligent workflows, ecosystems and sustainability, and are reimagining their supply chain operations, according to an IBM study.

"To effectively combat the unprecedented supply chain stressors like inflation, it's imperative that CSCOs focus on using analytics, AI and automation initiatives to build intelligent, resilient and sustainable supply chains," says Jonathan Wright, IBM consulting global managing partner, sustainability services and global business transformation. "Automation and AI can enable CSCOs and their organizations to collect data, identify risk, validate documentation, and provide audit trails, even in high inflationary periods, while also managing their carbon, waste, energy and water consumption."

From PR Newswire:

  • Almost half (47%) of surveyed CSCOs said they have introduced new automation technologies in the last two years.
  • Surveyed CSCOs rank sustainability as their third biggest challenge in the next few years, trailing only supply chain disruptions and technology infrastructure.
  • 52% place sustainability at or near the top of their priority list.
  • 50% report that their sustainability investments will accelerate business growth.
  • Respondents experience the most direct pressure for sustainability transparency from investors (56%), board members (50%) and customers (50%).

  • 56% are currently operating on hybrid cloud, and 60% are investing in digital infrastructure to scale and deliver value.
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