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Returns Experience Critical to Customer Satisfaction and RetentionReturns Experience Critical to Customer Satisfaction and Retention

With no real insight into the impact of returns, they have been considered a necessary but unfortunate cost and therefore sidelined in terms of importance, particularly with regards to customers’ overall satisfaction and retention.

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Sponsored Content

Are Your Dangerous Goods Shippers Leaving Money on the Table?

Labelmaster

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Are Your Dangerous Goods Shippers Leaving Money on the Table?

Merit America Partners with Amazon to Boost Economic Mobility for Frontline Workers Without Degrees

The partnership with Merit America is designed to help break down barriers often faced by middle-skill workers to in-demand, competitive wage roles in disciplines like Java programming and IT support.

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Software & Technology

GEODIS Launches 'GEODIS E-Logistics' to Help Brands Grow Their Online Sales

Behind the scenes, once the consumer has validated their shopping cart in an online store, marketplace, or social media network, a race against time begins to deliver the order in accordance with the consumer’s choices.

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Software Solutions

Supply Chain Companies Experience Personnel Shakeup

A variety of companies throughout the supply chain have promoted and hired personnel to better position themselves for future growth.

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Supply Chain Visibility

Will You Recognize Your Supply Chain in 20 Years?

Throughout the next 20 years, the supply chain is in for continued disruption as a variety of factors, most importantly technology, make their mark on the sector.

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Kenco Strengthens E-Commerce Offering, Opens Centrally Based Fulfillment Center to Serve Growing Market Sector

Kenco Logistic Services

Kenco Logistics announced the opening of a new e-commerce fulfillment and distribution facility strategically located in Jeffersonville, Indiana.

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As US Distribution Centers Grow, So Does Demand for Reliable Cellular

Nextivity announced that Cel-FI QUATRA was deployed by VAST Signal Booster Solutions (VAST) to address cellular coverage issues in a new 650,000 sq. ft. distribution center (DC) in rural Arizona.

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Sourcing & Procurement

Effective Stock Management will be Key to Retail Revival

Advanced Supply Chain Group (ASCG)

Losses caused by stock surpluses are likely to spike this year, as Coronavirus leads to slowing consumer spending on non-perishables and retailers having to close shops.

Stock Clothing

Top 5 Reasons You Should Attend SCN Summit this Year

Here are Top 5 reasons why you must register for this can’t-miss event!

Bastian Solutions Opens New Advanced Technology Center

Bastian Solutions

Bastian Solutions will use this facility to focus on current automated guided vehicles (AGVs) while also developing new AGV solutions.

Bastian Solutions Advanced Technology Center

The 'Amazon Effect' and Its Long-Term Impact on the Supply Chain

The “Amazon Effect” doesn't just have wide-reaching consequences for retailers.

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Survey Finds COVID-19’s Impact on Consumer Holiday Shopping Behaviors Will Strain Distribution Operations

The survey results indicate significant changes in consumer intentions – such as plans to purchase small, difficult-to-pick-and-pack stocking stuffer items online.

Stock Labeling Distribution Center

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