According to a recent Research and Markets report called Global E-commerce Logistics 2016, Amazon will continue to dominate the e-commerce market because customers choose its cheap and convenient delivery over other retailers' offerings. Changes in consumer demand prompted retailers to invest in IT and fulfillment center networks to link bricks and mortar to online, mobile and social media offerings, as well as embracing show-rooming and concept stores.
Traditional seasonality changed markedly, with savings days such as Singles Day (which now dwarfs Black Friday and Cyber Monday), meaning it is not just the Christmas volumes surge that retailers and logistics companies need to handle.
Alternative payments overtook card payments for the first time in 2014. This shift is expected to continue, driven by North America. Technology failure and cyberattacks are a bigger threat than adverse weather, fire and social unrest. Intellectual data is a critical supply chain asset and, within the business-to-business (B2B) marketplace, is among the primary targets for such security breaches.
Technology means that consumers now have exposure to better prices, product availability and choice from outside of their country of residence. E-commerce growth is rocketing in emerging markets and even developed markets are displaying double-digit growth. However, there are various challenges that logistics providers need to surmount before they can take full advantage of this trend.
This report is specifically written to provide comprehensive and easily accessible strategic information to those involved or with an interest in this sector, as well as:
- Global manufacturers.
- Banks and financial institutions.
- Supply chain managers and directors.
- Logistics procurement managers.
- Marketing managers.
- Knowledge managers.
- All C-level executives.