Lawrenceville, Ga.—Sept. 20, 2013—Encompass Supply Chain Solutions, Inc., a provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, announced that it expanded its relationship with Polti USA to manage returns and provide product fulfillment service to e-tailers for its full line of steam-cleaning appliances.
Through the agreement with Polti, Encompass can distribute its products to major online retailers and fulfill orders placed through Polti's website. Additionally, Encompass can provide product replacement services for in-warranty exchanges and manage product returns from e-tailers.
Polti is an established European manufacturer brand that initially launched products in the U.S. through the Home Shopping Network. Encompass currently acts as a master distributor of Polti product replacement parts and accessories, and provides depot repair services for in-warranty units.
Polti Executive Vice President Dennis Sones said, "To help ensure our success in the U.S., we needed a dependable partner to effectively manage both forward logistics and aftermarket service to support our customers and strengthen their loyalty to our products."