
DispatchTrack announced the availability of two new enhancements: a warehouse management feature for pre-delivery item scanning and a new site assessment workflow for its Service Compliance Forms.
These innovations are designed to help businesses streamline operations, enhance customer communication, and ensure successful deliveries.
“With last-mile delivery becoming more complex, businesses need smarter tools to enhance efficiency and improve customer interactions,” says Satish Natarajan, founder and CEO of DispatchTrack. “By introducing proactive site assessments and warehouse scanning capabilities, we’re not just solving last mile challenges—we’re expanding our impact across the entire logistics chain. These enhancements are just the beginning as we continue to optimize adjacent areas like warehouse operations, customer engagement, and beyond.”
Key takeaways:
- Customers can now complete key pre-delivery checks—such as verifying measurements, ensuring electrical and plumbing access, and clearing necessary space—before the delivery even takes place.
- DispatchTrack’s new warehouse management feature enables loaders to scan items while loading them onto trucks using their mobile app. The system maintains a record of scanned items, ensuring they match invoice orders and reducing loading errors.