Transform Customer Service and Operations Through Order Automation

June 24, 2019

APQC has found a distinct competitive advantage among organizations with automated order management systems. In this report, you’ll get an in-depth exploration on automation’s impact on the supply chain and customer service, including its ability to:

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Nominations Open for Supply & Demand Chain Executive's 2023 Pros to Know Award

Are you or someone in your organization an outstanding leader, reinventing what it means to be a supply chain professional? Get them nominated by Dec. 30.

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Industry Leaders Urge Congress to Take Action to Prevent “Paralyzing” Rail Strike

The national rail strike, which could happen as early as Dec. 5, could threaten the nation’s coal shipments, supply of drinking water and shut down passenger rail.

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SCN Summit: Future of Supply Chains

December 5, 2022

Let's talk future! Sit down with industry experts and thought leaders to talk about what’s in store for the supply chain space and more. Register now for the Dec. 5-8 virtual event!

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How to Achieve Data-Driven IT Operations Excellence

As technology expands and innovates, businesses are accumulating data. That data can be a powerful tool to help improve operational efficiencies, productivity, and profitability. In fact, data-driven organizations reported annual growth over 30%.

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"Scary" Indirect Supplier Practices Uncovered

In today’s market, there exists an alarming imbalance of power between indirect suppliers and customers— and that power imbalance is threatening procurement’s effectiveness.

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Accelerate Your Supply Ecosystem Through Digitalization

2022 Gartner® Magic Quadrant for Multienterprise Supply Chain Business Networks

How Asset Management Strengthens Organizational Resilience

This on-demand presentation will highlight the key components of good asset management that contribute to organizational resilience.

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The Manufacturer's Guide: Modernize Commercial Operations

A three-phased approach to manage your complete book of business, from opportunity through order management and demand forecasting.

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Preparing for Peak Season in Uncertain Times

Peak season presents many challenges with sky-high order volumes and short fulfillment times, but it also provides the opportunity for increased profitability and business growth—if you’re properly prepared.

Liquidators May Be Competing With Your Primary Sales Channels

Inventory liquidators selling directly to consumers may be hidden competitors that dilute brands and needlessly reduce margins. There is a “right way” to leverage liquidators while protecting your primary sales channels. See how.

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Case Study: Increase Manufacturing Productivity

Manufacturing at full capacity means making every second count. Learn how Advantech engineers used Edge Impulse's industry-leading edge ML development platform to develop an industrial monitoring system that flags even tiny delays, to increase production.

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Consumers Demand Sustainable Delivery Options After Pandemic Experience

Understand how consumer's needs and expectations have changed.

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Why Connected Commerce Will End the Reign of ERP

The pandemic and Amazon have forever changed ecommerce. Consumers no longer hope for fast, free delivery—they expect it.

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Serialization and Track and Trace

For a Secure, Compliant and Efficient Supply Chain

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Blueprint for Managing Supply Chain Disruptions of Any Size

Performance During the COVID-19 Pandemic and AI's Role in Building Resilient Businesses

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Multi-Carrier Parcel Shipping Strategy: The Ultimate Guide

The shipping experience now defines the shopping experience.

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Conquering Cross-Border Shipping

International retail is more lucrative than you might think. Learn how to conquer international shipping to capitalize on the growth of international e-commerce.

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Supply Chain Convergence in a Disruptive Environment

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6 Critical Inventory Management Capabilities Your Enterprise Needs Right Now

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Why Single-Source Shipping is Eating Away at Your Bottomline

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Guide to Evaluating Contract Packer or Manufacturer Software Solutions

Select the Right Software Solution to Take Your Operation to the Next Level

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Best practices to optimize your supply chain

The Commercial Pest Control Guidebook

Best Practices for Your IPM Program

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No More Hide-and-Seek for Supply Chain Uncertainty: A guide to discovering and managing supply chain variability

A guide to discovering and managing supply chain variability

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Leaning Into Digital Transformation to Solve Supply Chain Bottlenecks

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Order Management: Only as Good as your Inventory Visibility

2022 Stateofthe Third Party Logistics Industry Report

2022 3PL Industry Report