LiquiDonate Relaunches Shopify App to Transform Holiday Returns for Small and Mid-Size Merchants

LiquiDonate relaunched its Shopify app as ReturnsDirect, now featuring exchanges, automations, and 3PL integration capabilities previously unavailable to small and mid-sized merchants.

"LiquiDonate has successfully helped some of the world's largest brands keep excess inventory out of landfills and in the hands of those in need," says Disney Petit, CEO and founder of LiquiDonate. "With the relaunch of ReturnsDirect by LiquiDonate, we're democratizing enterprise-level return features and providing small businesses with a simple, affordable tool to handle returns more efficiently, reduce costs, and give back to their communities this holiday season."

Key takeaways:

·        LiquiDonate provides a solution to donate items to non-profits and schools to avoid adding to the landfill. This process allows companies to easily donate excess inventory while earning tax deductions.

·        ReturnsDirect helps businesses integrate comprehensive returns management directly into their e-commerce operations. Beyond the core donation routing to 4,000-plus non-profits, the platform now offers exchanges and store credit capabilities, multi-location and 3PL support, and FedEx scheduling for oversized items. Merchants can reduce return costs by 60% while retaining 50% more revenue through strategic exchange options.