Dashboards Measure Shipment Reliability and Booking Speed

The dashboards help improve efficiency and customer service by informing decisions based on shipping history

Parsippany, NJAugust 21, 2015INTTRA, an ocean shipping electronic marketplace, announced the introduction of INTTRA Marketplace Decision Support. It is a new line of products for freight forwarders and shippers that includes Shipment Reliability and Booking Response dashboards, which organize and analyze information about their previous containerized ocean shipments. The dashboards enable freight forwarders and shippers to improve operational efficiency and customer service by making more informed decisions based on their own shipping history, trade lane by trade lane, with help from the ocean experts at INTTRA.

The INTTRA Shipment Reliability Dashboard performs an analysis of actual vessel events to help assess with a higher degree of confidence shipping options for each region and destination. The INTTRA Booking Response Dashboard helps to gauge average time to get a booking confirmed for different shipment options based on historical data. Both tools provide an efficient platform for reporting to internal and external stakeholders, and ease of information integration. 

"These dashboards will help freight forwarders and shippers make the most efficient plans for containerized ocean shipments," said INTTRA Marketplace President Inna Kuznetsova "In addition, we believe these tools can provide the basis for improved partnerships between freight forwarders, shippers and their carriers that result in better customer service and satisfaction—enhancing the ocean shipping experience for all parties."

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