Synchronizes point-of-sale data with digital surveillance video to locate theft and shoplifting, reduce shrinkage
Glendale, CA — January 25, 2005 — As companies take a more proactive stance with their supply chains and interest in retail loss prevention rises, One Step Data Inc. said that the point-of-sale (POS), merchandising and inventory control solution Retail Pro has been upgraded to include a loss-prevention video solution called Remote Manager IP, which links Retail Pro to the video camera, integrating specific sales information with a continuous digital surveillance output.
While traditional analog closed-caption television (CCTV) video systems require store operators to view hours of recorded tape to locate evidence of lost transactions, Retail Pro now can monitor point-of-sale workstation keystrokes and merchandise scans through Remote Manager IP. These are then synchronized to video images, allowing retailers to view video and sales information on one screen to determine if items were entered or scanned correctly, and to call up and view all transactions that may be considered questionable or high-risk.
As part of the Remote Manager IP system, a special cashier monitoring application generates messages from each monitored workstation. The message set has been specifically designed for asset protection to combat retail shrink and is digitally video synchronized. Messages include start of transaction, operator check in, operator check out, receipt line data (line by line as the receipt is created), tender record, tender change, account information (credit card information), cash drawer mode, item record (UPC), total amount, and end of transaction.
The Remote Manager IP search menu allows retailers to focus on the most common areas of loss, including price changes, items removed or voided, return receipts, discounts modified, store credits, checks, credits, deposits, cancelled receipts, and reversed receipts. The Remote Manager IP playback screen displays line-by-line receipt information, operator number and transaction date and time.
"Keystroke for keystroke, mouse click for mouse click, the POS station is synchronized with video of the transaction happening at the same time," said Scott Kreisberg, CEO of One Step Data Inc. "Basically, Remote Manager IP provides a digital link between the video software that captures the images and the sales information already integrated with Retail Pro."