Bringing Performance Management to Uncle Sam

Blue Agave, SAIC partner to deliver business activity monitoring solutions to U.S. government, CPG companies

Blue Agave, SAIC partner to deliver business activity monitoring solutions to U.S. government, CPG companies

Cambridge, MA  April 7, 2005  Solution providers Blue Agave Software and Science Applications International Corporation (SAIC) are teaming up to provide the country's largest federal agencies with real-time business activity monitoring (BAM) and performance management solutions to address process gaps within operations, logistics and intelligence.

Under the alliance, which will also target consumer packaged goods (CPG) companies in the private sector, the two providers are looking to assist government organizations by delivering solutions that drive improvements in performance. These solutions are designed to enable government agencies to leverage large volumes of granular data from disparate systems to obtain a clear and comprehensive understanding of developing issues in real time, while there is still time to take corrective action.

"Many government agencies face the daunting task of transforming huge amounts of data into actionable information in very short cycles," said Anthony J. Rahner, program manager of SAIC's Integrated Systems Division. "Blue Agave's solution set enables us to configure and deploy real-time, decision-support applications that address the proprietary requirements of government agencies."

Deployed at Defense

The Department of Defense (DoD) recently enlisted SAIC and Blue Agave to pilot their Active Performance Management (APM) solution to identify and streamline delayed cargo shipments. This initial application integrates data from four separate DoD logistics systems in real time, identifies exceptions and provides specific recommendations for expediting delivery and resolving delays at selected DoD depots and aerial ports.

The solution not only enables faster resolution times, but it also identifies the root cause of shipment problems, illuminating policy and process issues that can often be corrected to avoid recurrence, according to the solution providers. The Web-based Blue Agave solution was deployed to dozens of users spanning several organizations, including United States Transportation Command's (USTRANSCOM) Air Mobility Command (AMC) and Defense Logistics Agency (DLA).

"We're helping to improve the reliability of one of the government's most important end-to-end logistics chains," said Jim Morganstern, vice president business development at Blue Agave. "Leveraging SAIC's domain experience in government, we are able to apply our technologies to help the Department of Defense provide better support to the Warfighter by ensuring uninterrupted movement of critical supplies through the supply chain."

CPG Companies Also Targeted

The agreement combines Blue Agave's APM solutions with SAIC's professional services experience in federal integration, engineering and supply chain practices. Configured to meet the needs of various organizations, APM provides a suite of applications that continuously evaluate real-time data to proactively identify and manage the resolution of time-sensitive operational exceptions, deliver up-to-the-minute insight into the current state of the business and provide capabilities for ongoing continuous improvement.

San Diego-based SAIC and Blue Agave, headquartered in Cambridge, Mass., said they will develop and deploy APM-enabled applications to help government agencies address process gaps and improve operational performance. The providers' joint marketing agreement will also extend back into Blue Agave's core market in consumer packaged goods, relying on SAIC's experience deploying APM solutions in complex environments.

Additional Articles of Interest

For more information on the challenges of enterprise performance management in the age of real-time data, read "The Reality of Real-time Performance Management," the Net Best Thing column in the October/November 2003 issue of Supply & Demand Chain Executive.

For a look at the challenges of expanding performance management to encompass the extended supply chain, read "Taking Performance Management Outside the Four Walls" in the April/May 2004 issue of Supply & Demand Chain Executive.

For more information on U.S. government efforts to transform its civilian and military supply chains, see the article "e-Pluribus Unum: Uncle Sam Wants 'e'...Or Does He?," in the June/July 2002 issue of iSource Business (now Supply & Demand Chain Executive) magazine.