Teradyne Deploys Solution to Manage Demand, Maintain Customer Service Levels

Supplier says software provides responsiveness, control in an outsourced environment

Supplier says software provides responsiveness, control in an outsourced environment

Ottawa, Canada  June 21, 2005  Response management solutions provider Kinaxis Corp., formerly Webplan, has said that Teradyne successfully deployed Kinaxis RapidResponse to manage demand and increase customer service levels within its outsourced environment.

Teradyne is a supplier of automatic test equipment and interconnection systems for semiconductor, electronics and network systems companies. In 2004, Teradyne had sales of $1.8 billion, and currently employs about 5,900 people worldwide. The company said it required a solution with global visibility and rapid response capabilities in order to manage changes in demand; understand supply consumption; and manage supply disruptions, shorten lead times, and reduce excess and obsolete inventory.

In a volatile, face-paced market where customer expectations continue to rise, our ability to respond rapidly to change is what sets us apart, explained Bob Kenney, global supply chain manager at Teradyne. We needed a solution that would empower our staff to respond quickly and wisely to a variety of changes. RapidResponse enables Teradyne to meet both customer and internal objectives by being able to respond effectively to ever present changes in our business.

Teradyne planners, inventory managers, commodity managers and others use RapidResponse with data from Teradyne's other systems and from their subcontractors. Teradyne staff use RapidResponse what-if capabilities to compare various action alternatives to determine the best course of action for a given change. Teradyne said the solution has allowed it to save money by reducing excess and obsolete inventory and liability to suppliers that are the result of unnecessary materials purchases.