3PL Cites Successes

Choice Logistics points to customer wins for its spare parts logistics offering

Choice Logistics points to customer wins for its spare parts logistics offering

New York, NY  August 28, 2003  Choice Logistics, a provider of logistics and integrated inventory management solutions, this week touted its recent growth, estimating that manufacturers and distributors of durable goods currently are using Choice's spare parts logistics services to manage inventories valued at more than $350 million.

As logistics continue to be outsourced to third-party providers, several major companies  including Akibia, Avaya, Bellsouth, Cisco, EMC, Equant, Hitachi Data Systems and others  have turned to Choice Logistics to ensure the timely delivery and efficient management of their spare parts inventories and other global logistics needs.

"At Choice, we understand that companies today are faced with increased pressure from clients, partners and consumers," said Rob Kass, president of Choice Logistics. New York City-based Choice says that its services help companies ensure that the right part is at the right place and the right time to meet customer demand.

"Choice Logistics is an organization that understands service parts," said Sam Mikles, senior manager for logistics operations for Hitachi Data Systems. "The company's management infrastructure and systems allow Hitachi Data Systems to proactively manage its business. We are consistently exceeding the expectations of our clients because of the [third-party logistics (3PL)] support provided by Choice Logistics."

"At Akibia, the customer experience is number one," said Greg Palmer, Akibia senior vice president of U.S. sales and operations. "Choice consistently delivers value by making sure that the right part is in the right place at the right time, while continuing to enhance our ability to improve service levels and steer benefit directly to the bottom line, which results in savings we pass directly on to our customers."

Choice Logistics' supply chain solutions provide strategic asset management for companies that require same-day service. With over 230 strategic stocking locations (SSLs) around the world, Choice's network of secured sites provides local inventory management and expedited delivery services round the clock for direct deployment of mission-critical parts. Choice says its logistics processes are ISO certified and strictly enforced across the entire network of partners.

For more information on solutions for the service and support chain, see the articles "In the Field and All Grown Up," the Net Best Thing column in the June/July 2002 issue of iSource Business, and "Time to Prove It," the Net Best Thing column in the April/May 2003 issue of iSource Business.