Trimble announced Trimble Arc Agent, a purpose-built artificial intelligence (AI) agent designed to automate office work and eliminate manual processes for transportation and logistics organizations.
By reducing reliance on multiple agents, Trimble Arc Agent frees teams to focus on high-level strategy where human decision-making matters most.
“The market is flooded with disconnected AI tools that require constant babysitting and manual management. We built Trimble Arc Agent to break that cycle by introducing a single, high-performance agent powered by a skills catalog,” says Jonah McIntire, chief product and technology officer, transportation and logistics at Trimble. “Arc Agent delivers the predictable, explainable automation the industry has been waiting for and allows for an organization's hard-earned operational knowledge to be retained and executed consistently.”
Key takeaways:
· Offered as a subscription-based software-as-a-service (SaaS) solution, Trimble Arc Agent connects directly to existing transportation management systems (TMS) and third-party applications. By securely extracting and validating data from unstructured channels — such as emails, PDFs and spreadsheets — Trimble Arc Agent allows teams to turn real-world inputs into actionable, system-of-record data.
· Built with core agentic safety features to minimize the risk of AI hallucinations, Trimble Arc Agent empowers organizations to drive faster throughput and reduce operational costs without compromising service levels or margins.
· Trimble Arc Agent features enterprise-grade AI guardrails and human-in-the-loop controls, designed to ensure that AI-driven decisions are explainable, auditable and supportable.
· Central to Arc Agent is the creation, discovery and leveraging of skills. By combining a catalog of ready-to-use skills with custom skill-building capabilities, Arc Agent can help address an organization’s biggest challenges through simple, natural language.
· Example skills include data entry (order entry and contract intake), which provides an alternative to manual order entry and contract intake by automatically extracting field data and inputting it directly into systems of record; market insights, which delivers full truckload (FTL) rate intelligence and market benchmarks before every negotiation; customer support, which delivers contextual, in-product troubleshooting using product documentation and support knowledge; and personal assistant, designed to streamline daily workflows by consolidating data from emails, calendars, messages and project management tools into a single, prioritized overview with just a single prompt.
