FourKites announced Outcome-as-a-Service for Supply Chain, a go-to-market model that centers on the business results its customers are measured on.
"We founded real-time visibility to show customers where the problem was. Outcome-as-a-Service is how we solve it for them," says Mathew Elenjickal, founder and CEO of FourKites. "Every leader we work with is accountable for an outcome, not a capability. A VP of supply chain isn't measured on whether they've adopted AI. They're measured on whether product arrives on time and in full, at the right cost."
Key takeaways:
· Each engagement begins with the number a customer is on the hook for, such as on-time-in-full performance, expedited freight spend or cost to serve. FourKites then works backward to the AI agents, workflows and data needed to move that number.
· FourKites AI agents resolve problems on a customer's behalf instead of flagging them.
· The FourKites network graph connects 1,600-plus brands, 500,000-plus carriers and 3.6 million facilities across 176 countries.
