XPO Logistics has successfully piloted its virtual reality (VR) training for less-than-truckload (LTL) employees in North America. The solution reportedly integrates XPO software with Oculus for Business headsets and will be tested at additional LTL service centers in the coming weeks.
“Less-than-truckload is the latest area of our business to benefit from bringing a virtual experience into our physical operations. Our North American LTL cross-dock operations load about 25,000 trailers daily. VR is an efficient way to ensure great outcomes for our customers and the XPO employees who serve them,” says Mario Harik, chief information officer, XPO Logistics.
- The company’s use of VR for LTL training follows its deployment of augment reality at key logistics sites.
- XPO’s LTL training creates a virtual cross-dock environment to demonstrate effective loading procedures that can protect customer freight from damage.
- Potential benefits of VR for the company’s LTL business includes: high productivity, enhanced safety and efficiency, better knowledge retention through a repeatable 3D experience that enables the employee to master key tasks through repetition, Shorter ramp-up times for new employees to reach target productivity.