C.H. Robinson has introduced C.H. Robinson Labs, an innovation incubator where the next big ideas in logistics and supply chain are created, tested and scaled to drive smarter solutions for C.H. Robinson’s customers and carriers. Tim Gagnon, vice president of analytics and data science at C.H. Robinson will lead the incubator, informally known as Robinson Labs.
“Our customers and carriers tell us that they are hungry for tech solutions to strengthen their competitive position and increase their efficiencies,” says C.H. Robinson President and CEO Bob Biesterfeld. “That’s why we have always been laser-focused on working together to solve our customers’ toughest logistics challenges. Under Tim’s leadership, Robinson Labs further demonstrates our commitment by identifying even more ways we can bring together our technology and the most comprehensive data sets in the industry to deliver solutions that cut shipping costs, simplify processes, and drive greater reliability and visibility.”
Through Robinson Labs, the company's logistics experts, innovation teams and data scientists collaborate with customers and carriers to create personalized solutions for shippers' challenges with the industry's premier technology that is built by and for supply chain experts. The platform works hand-in-hand with C.H. Robinson's technology team, and once the solutions are proven, the teams will work collaboratively to scale them company-wide.
“Through the spirit of innovation, Robinson Labs will create the newest solutions to continue driving the logistics industry forward. My team and I are actively collaborating with customers to solve their supply chain challenges, and then applying those learnings to benefit all of our customers and carriers,” Gagnon says.
Robinson Labs leverages the company’s $1 billion tech investment. It is already delivering on C.H. Robinson’s customer-first promise through new digital connectivity and sophisticated analytics that improve shipping performance for customers and carriers alike.