Burlington, Mass.—June 20, 2014—attune Consulting, a global solutions provider to the fashion and lifestyle industries, announced the launch of its Business Transformation Services (BTS) and Managed Services Practices, offering a complete, end-to-end portfolio of technology transformation and support services for global fashion brands.
attune works with many fashion and lifestyle brands to deploy technology and service offerings that address all areas of their operations—from product design through manufacturing to the retail store. attune helps fashion brands quickly and cost-effectively deploy tailored solutions that meet their business requirements.
With the launch of BTS and Managed Services, attune brings expertise in the technologies, processes, and support mechanisms required by fashion brands to create a business environment that can respond to changing market demands and support an increasingly complex global supply chain.
Embracing Change with attune BTS
attune BTS uniquely integrates with all phases of an information technology (IT) project plan, and incorporates proven methodologies, customized tools and industry expertise so fashion companies can realize a fast return on their investment, minimize risk, and ensure high end-user adoption and support for their initiatives.
“Being a trusted advisor means not only delivering superior services and expertise, but also raising the bar on the level of transparency and commitment we bring to ensure the success of each engagement,” said Jeff Lee, attune’s vice president of Business Transformation. “The fashion industry is undergoing enormous change to support new omni-channel strategies. attune BTS empowers customers to successfully manage these challenges with the right people, processes and technologies in place to drive business innovation.”
attune BTS offers a full range of assessment, advisory and consulting services, including a toolkit of business accelerators that enable organizations to effectively prioritize and optimize resources to support a smooth transformation.
Ongoing Service with attune Managed Services
A culmination of attune’s years of experience serving the needs of fashion and lifestyle companies, attune Managed Services provides a complete portfolio of scalable services covering everything from day-to-day operations and service desk capabilities to more advanced applications management requiring specialized knowledge.
“attune Managed Services was developed based on the ongoing support needs we consistently see across our customers,” said Prabhakar Challa, attune’s director of Managed Services, North America. “Now fashion brands can take advantage of a comprehensive framework of services offered in a range of delivery models to efficiently and cost-effectively run their global operations.”
With 24/7 “follow-the-sun” support available globally, attune Managed Services follows standardized service delivery models, providing expertise across all areas of application infrastructure, network architecture, and ongoing operations and performance management.