Crisp launched Crisp AI Agent Studio, what is said to be the industry’s first purpose-built AI agent platform for the retail industry.
The AI Agent Studio is designed to orchestrate the delivery of insights and drive actions that improve retail performance across multiple systems.
“AI agent technology is particularly promising for the retail industry, which deals with vast data sets, complex operations and the need to move at a rapid pace,” says Are Traasdahl, CEO and founder at Crisp. “Sales, supply chain, and category management teams are often paralyzed by ‘report overload'. With Agent Studio, we’re upleveling data usage from reactive reporting to fully autonomous root cause analyses that drive actions across multiple systems. This ground-breaking initiative delivers on the promise of true agentic commerce specifically built for the retail industry and enables brands and retailers to go ‘from data to done’.”
Key takeaways:
· With the Agent Studio, AI agents perform specialized functions based on retail industry expertise. Agents analyze data points across millions of products and store locations, and then take autonomous actions based on their findings.
· Accessible via a rich user experience with interactive chat with text or voice, the deployed agents can be automated to run on set schedules or operate continuously.
· When the AI agents are in interactive mode, their goals and operating procedures adapt fluently to meet the user’s needs.
