Trimble announced future AI agents and workflows across the company’s connected transportation solutions. This includes an Order Intake Agent for Trimble’s line of transportation management systems (TMS), an Invoice Scanning Agent for Trimble TMT fleet maintenance, and a Road Call Agent for Trimble TMT Road Call.
“Our new AI agents are designed to eliminate the manual bottlenecks that slow down supply chain operations,” says Michael Kornhauser, sector VP, transportation and logistics at Trimble. “Whether it’s processing an order, scanning an invoice or initiating a breakdown response, these AI agents and workflows allow our customers to move faster, realize cost savings and reallocate their most valuable resource — their people — from tedious, repetitive tasks to higher value work.”
Key takeaways:
· The new Order Intake Agent can eliminate the need for manual review in as many as 90% of standard order entries. This agent quickly processes orders received through various channels, including email, PDFs and EDI. It enters the data directly into the user’s TMS for review.
· The Invoice Scanning Agent is designed to automate manual data entry for fleet maintenance managers. The new agent leverages artificial intelligence to scan PDF invoices and automatically enter repair order data directly into TMT. Maintenance teams can now pivot from data entry to critical, higher value work such as managing preventive maintenance (PM) schedules or addressing immediate vehicle needs.
· Road Call Agent is a module of Trimble’s TMT Fleet Maintenance, which provides critical support during roadside breakdown events by interpreting a driver’s natural language to automatically create a ticket for the carrier’s breakdown team using information from the phone call. By assisting drivers from breakdown to repair, the Road Call Agent helps minimize downtime and get drivers back on the road safely and quickly.
· Other AI features include the new Fleet Assistant for Trimble Appian, which helps dispatchers manage route exceptions. Route Assistant was introduced for Trimble PC*Miler Web, allowing customers to create efficient routes using natural language. TMW.Suite also added Tender Evaluation to streamline the evaluation of tenders by using AI-based algorithms that leverage historical TMS data to grade each tender and select the most profitable option.
