Workforce Development Solution Enhances Interview Processes That Could Be Hindering Talent Search

SHL announces Smart Interview Professional, a new solution that helps organizations conduct structured interviews at scale, in a fair and consistent way while enhancing the candidate experience.

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SHL announces Smart Interview Professional, a new solution that helps organizations conduct structured interviews at scale, in a fair and consistent way while enhancing the candidate experience. 

“The interview process is long overdue for reinvention,” says Andy Nelesen, solutions lead, talent acquisition at SHL. “With around 4 billion interviews conducted each year, organizations waste precious time and resources on outdated interview methods that fail to reveal true candidate potential and fit. It’s time for a new generation of interviewing, powered by science and analytics, that delivers real results.”

Key Takeaways:

  • Smart Interview Professional provides:

    • Customizable Interview Guides: Offering a vast library of science-recommended questions and evaluation criteria tailored to over 800 job roles. SHL’s unique AI tools can generate validated skill, competency and question recommendations based on any job description in a matter of seconds.
    • Structure in the Moment: Interviewers access guided prompts, scoring tools and note-taking support in real-time to help them maintain consistent and quality conversations.
    • AI Transcripts and Summaries: Post-interview reporting is simplified with AI-generated summaries based on scoring guides, ratings, and notes without requiring interview recordings.
    • Immediate Candidate Feedback: Automated feedback collection from every candidate the moment an interview ends. 
    • Streamlined Processes: Self-scheduling, dynamic scheduling and calendar integration simplify diary coordination and free up recruiters for higher-value activities.
    • Analytics for Interviewers: Data insights into time spent, candidate progression rates, question performance and skill patterns help hiring managers better understand candidates and improve decision-making.
    • Advanced Organizational Analytics: Aggregated data on interview consistency, interviewer performance and candidate feedback to drive continuous improvements and outcomes over time.
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