Back On the Road

DriveLogic may reduce down time from auto collisions

CHICAGO/PRNewswire/ -- DriveLogic , the e-commerce arm of CCC Information Services, will soon launch the first comprehensive, end-to-end Internet collaborative interchange and on-line applications for the automotive collision supply chain.

These e-commerce solutions will be designed to significantly reduce the time needed to get the driver back in his or her car after an accident. DriveLogic believes that improving efficiency in the supply chain could reduce the average claims cycle of up to 30 days by as much as half, greatly increasing customer satisfaction.

"Our vision for DriveLogic is to create a new technology model for auto claims processing, using the best in today's Internet, wireless, database warehousing and other technologies," said Githesh Ramamurthy, Chairman and CEO of CCC. DriveLogic's strategy is to combine a collaborative Internet interchange with multiple, integrated e-commerce solutions delivered via an application service provider (ASP) model. DriveLogic's solutions will target the entire auto claims process, benefiting supply chain participants and ultimately consumers by increasing efficiencies and decreasing cycle time.

"The auto claims/collision repair industry today is a fragmented, information- and transaction-intensive business that could greatly benefit from DriveLogic's comprehensive solutions," said Patiath, President and COO of DriveLogic. Industry studies show that, of the nearly one-month average cycle time in this industry, a vehicle spends 14 to 18 days in the shop -- yet the time needed to do the actual repairs on the vehicle is only about 18 hours.

DriveLogic is using the ASP model for its flexibility and cost-effectiveness for users. "Other industries have already endorsed the ASP model, as demonstrated by Microsoft's recent decision to offer its Office suite of products in a similar fashion," said Patiath. "The ASP model has several advantages for our clients, including focusing and leveraging information technology resources on only the most critical and core business functions."