Distance is Relative

UPS addresses decentralized workforces with new technology

Atlanta  March 7, 2002  According to package delivery company UPS, businesses with widespread facilities and decentralized workforces face the double-barreled challenge of providing workers with the tools they need to excel at their jobs, while still allowing central decision-makers control and visibility of the process.

So the company has announced the release of UPS CampusShip to address these challenges. According to UPS, the Web-based distributed shipping solution allows far-flung employees to process and ship UPS packages from their computer desktops or laptops.

At the same time, the system is also designed to give transportation and mailroom decision-makers centralized control over shipping procedures and costs, as well as generate the detailed shipping histories that service firms require for client invoicing.

Additionally, UPS CampusShip utilizes UPS OnLine Tools, a set of application programming interfaces (APIs) that allow shippers to track packages, print labels, manage an address book, and even e-mail shipping notification to recipients.

More than 290 companies, comprising more than 20,000 individual shippers, are using UPS CampusShip in a rigorous test phase that began eight months ago. For example, UPS installed CampusShip at the national and regional store support centers of The Home Depot, the world's largest home improvement retailer, which is now integrating this technology into selected non-retail sites to control and streamline shipment processing. Also, DaimlerChrysler is now offering UPS CampusShip via Market Center, its dealer virtual marketplace, making it available to more than 4,000 dealers nationwide.

UPS, founded in 1907, generated revenues of $30.6 billion and delivered more than 3.5 billion packages and documents worldwide in 2001. UPS CampusShip is the latest of many technology-enabled shipping tools that the company offers.