Charlotte, NC January 28, 2003 Delivery service TNT Express is using a solution from V3 Systems as its core inventory management engine in TNT's new returns management authorization (RMA) fulfillment system, which it recently deployed across Asia.
TNT is launching its upgraded proprietary technology system, Helix r2.0 (Express Logistics Information Exchange System), a Web-based returns management authorization fulfillment system, to manage aftermarket service parts. By collaborating with supply chain logistics implementation and software specialist V3 Systems, and supply chain integration partner Holon Corp., TNT Express has created a reverse logistics, service parts logistics and fulfillment solution for manufacturers and suppliers of telecommunications, computer, medical, industrial and high-tech equipment across Asia.
The TNT network implementation is the largest single installation of V3 Systems' Toolkit solution to provide configure-to-order warehouse management system (WMS) and inventory visibility capabilities. V3 said its solution enables TNT to automate the process of matching demand and supply across a multiple-country network in the Asia-Pacific region.
The solution allows real-time visibility of inventory disposition for TNT, its customers and its customers' customers, as it provides the ability to collaborate in real-time with the entire networked supply chain, according to V3.
"This solution is unique because it addresses both automation at a network level and delivers tier-one execution capabilities over large geographic areas that are in many ways technologically underdeveloped," said Pieter Verwey, managing director of Holon Corp. "These combined capabilities create substantial value for customers by managing their service level network inventory in the most optimal manner."
V3 Systems personnel served as implementers for TNT Express' RMA system, bringing 78 facilities in 9 countries "live" within 90 days, all from a central Singapore location.
"We have long recognized that reverse and service logistics is an emerging and critical aspect of supply chain management, and, as a result, the speed at which we were able to rapidly deploy this system has allowed TNT Express to establish its presence quickly in this growing market," said Ashley Campbell, president and CEO of V3.