Los Angeles — April 1, 2003 — Footwear company Vans has tapped a transportation cost management tool from enVista in a bid to streamline its transportation operation and decrease its shipping expenses across the board.
Privately held Vans, which offers footwear, clothing and accessories, sells its products through almost 200 company owned retail stores, as well as in specialty retail and department stores and through e-commerce.
The company is using enVista's ShipINFO solution in an effort to close the gap between shipping and delivery and to proactively manage its freight and carrier providers' service and performance.
The solution provides all the company's shipping information in one central location so that employees can monitor FedEx and UPS shipments every step of the way, watching for delivery exceptions and failures on shipments that are guaranteed.
When shipments don't meet the guaranteed delivery time, Vans is then able to collect refunds from its carriers.
Vans says it has seen noticeable savings on its annual shipping expenses with ShipINFO. "Since we started using ShipINFO we have gained increased visibility of our carrier's performance, which has lead to increased customer satisfaction and an enhanced partnership with our carriers," said Donald Petersen, vice president of logistics at Vans.
enVista, headquartered in Los Angeles, debuted last December. The company provides logistics and transportation cost management solutions for multiple industries and vertical markets.
Privately held Vans, which offers footwear, clothing and accessories, sells its products through almost 200 company owned retail stores, as well as in specialty retail and department stores and through e-commerce.
The company is using enVista's ShipINFO solution in an effort to close the gap between shipping and delivery and to proactively manage its freight and carrier providers' service and performance.
The solution provides all the company's shipping information in one central location so that employees can monitor FedEx and UPS shipments every step of the way, watching for delivery exceptions and failures on shipments that are guaranteed.
When shipments don't meet the guaranteed delivery time, Vans is then able to collect refunds from its carriers.
Vans says it has seen noticeable savings on its annual shipping expenses with ShipINFO. "Since we started using ShipINFO we have gained increased visibility of our carrier's performance, which has lead to increased customer satisfaction and an enhanced partnership with our carriers," said Donald Petersen, vice president of logistics at Vans.
enVista, headquartered in Los Angeles, debuted last December. The company provides logistics and transportation cost management solutions for multiple industries and vertical markets.