Pittsburgh — June 11, 2003 — The Supply-Chain Council Inc. (SCC) has published Version 6.0 of the supply chain operations reference model, which incorporates updates to the Deliver and R2 - Return of MRO processes, as well as e-business best practices.
Version 6.0 includes three primary areas of change, starting with the Deliver processes, which have been expanded to include a new Level 2 category, D4 - Deliver Retail Product. This addition addresses the unique activities and sequence of activities associated with delivering a product (normally to a consumer).
In addition, R2 - Return of Maintenance, Repair and Overhaul (MRO) Product, has been rewritten. The processes associated with the Return of MRO products (SR2, MR2) have been updated for ease of use, and the processes and their associated definitions have been clarified. In this version of the model, only the SR2 and DR2 elements have been revised. In the next version of the model the revisions are anticipated to extend to the SR1, DR1, SR3 and DR3 processes.
Finally, e-business best practices have been included in the Make processes, continuing an update of best practice that was initiated in version 5.0 of the model.
SCC project teams that worked on version 6.0 revisions included Metrics, led by Michael Memmel, director of supply chain management program development at R. Reed Associates; Retail - Store Operations, led by Steve Miller, vice president of strategic sourcing and procurement for parks and resorts at The Walt Disney Co.; and MRO/Returns, led by Joe Burak, with spares supply chain management at Boeing Helicopters.
The Metrics Committee added clarification indicating that Level 1 Metrics do not necessarily relate to Level 1 Processes in Version 6.0, and the rest of this committee's work will be incorporated into Version 7.0.
"These improvements to SCOR 6.0 are the result of tremendous work by SCC members through our new SCOR Technical Development Steering Committee Project Team structure," said Joe Francis, SCORboard chair of HP. "It is very exciting to see this new structure work as designed."
Version 6.0 of the SCOR-model is the sixth major revision since the model's introduction in 1996. Revisions of the model are made when it is determined by council members that changes should be made to facilitate the use of the model in practice.
The SCOR-model was developed to describe the business activities associated with all phases of satisfying a customer's demand. The model itself contains several sections and is organized around the five primary management processes of Plan, Source, Make, Deliver, and Return.
By describing supply chains using these process building blocks, the model can be used to describe supply chains that are very simple or very complex using a common set of definitions. As a result, disparate industries can be linked to describe the depth and breadth of virtually any supply chain. The model has been able to successfully describe and provide a basis for supply chain improvement for global projects as well as site-specific projects.
The SCOR model is accessible only by members of the SCC.