Exult Expands Recruiting, Learning and Contact Services Into Healthcare Industry
IRVINE, Calif.—August 7, 2003—Exult, Inc. (Nasdaq: EXLT), a provider of HR-led Business Process Outsourcing(BPO) for Global 500 companies, has signed a five-year contract with McKesson Corporation to provide recruiting administration, learning and contact center services.
McKesson Corporation is a Fortune 20 healthcare services and information technology company dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes and improving the quality and safety of patient care.
Exult Founder, Chairman and CEO Jim Madden reported, "We are very pleased that McKesson, a company with a tradition of 170 years of quality service to its customers, has selected Exult as its HR business partner, following a very competitive bidding process. This is our sixteenth BPO client and fourth new contract this year, after BMO Financial Group, Universal Music Group and Vivendi Universal Entertainment, further increasing our lead over our competitors."
Paul E. Kirincic, McKesson Senior Vice President, Corporate Human Resources, responsible for the strategic direction of the company's human resource operations, said, "We are investing in the power of BPO as it is fast becoming a key strategic competitive tool to better service our internal clients. Exult brings us significant depth and breadth of experience. Our relationship with a partner like Exult will enable us to have the freedom to focus on the strategic aspects of HR, while delivering cost-effective, cutting-edge recruiting and learning technologies to our managers and employees."
With this transaction, Exult will leverage its MultiDelivery(SM) shared client service centers and now support over 525,000 employees, and each year recruit over 30,000 employees and administer over 200,000 learning enrollments, continuing Exult's role as the leader in the HR-led BPO market.