Despite the volatility of the current economy, nearly half of retail, logistics and hospitality businesses (48%) expect an increase in holiday demand, and just over half (51%) plan to bring on more seasonal staff than they did last year, according to a survey released by Indeed Flex.
The most common focus is on customer support roles (56%) with warehouse and logistics roles coming up close behind.
“Retailers are under pressure to meet higher demand with leaner resources, while workers are under pressure to earn more to keep up with costs,” says Novo Constare, CEO and co-founder of Indeed Flex. “Flexibility is emerging as the bridge between these needs. Employers who embrace adaptable scheduling and faster pay options will be better positioned to attract and retain the reliable talent they need this holiday season.”
Key takeaways:
· Over half of seasonal businesses (56%) say that worker attendance is their biggest hurdle when it comes to filling shifts.
· While wages will always be a motivator, workers suggest that flexibility could be a solution, with 39% saying that having more flexible scheduling would make seasonal jobs more attractive to them.
· More than half of workers (57%) are considering extra work during the holidays, with the rising cost of living being cited as the No. 1 driver by nearly half of workers (44%). Compared to last year, 73% of workers say they’re more likely to take on additional hours or even a second job this season, with retail roles and freelancing being the most popular choices.
