Trucker Tools
Trucker Tools launched its new Fraud Toolkit, a suite of advanced fraud identification features designed to combat the growing challenge of fraudulent activities in the freight industry.
"The freight industry is facing unprecedented challenges from bad actors who are constantly evolving their tactics," says Kary Jablonski, CEO of Trucker Tools. "With the rise in sophisticated fraudulent activities, freight brokers need tools to identify fraud quickly. We know that double brokering alone claims $500-$700 million from carriers and brokers annually. Our fraud identification tools help our customers combat this."
Key takeaways:
The new Fraud Toolkit includes six core features that run automatically in the background:
- International IP Activity identifies access from IP addresses outside North America, and ensures that tracking data is only submitted from within the expected region.
- IP Masking identifies and notifies customers when location updates are identified from IP masking solutions such as VPNs, hosting servers, or proxies.
- VOIP Phone Number identifies when a load track phone number is VOIP and sends immediate notifications to the user. This helps flag possible attempts at identity masking through easily changeable VOIP numbers.
- Custom Carrier Network enables brokers to select which carriers can book, view, or interact with loads and source quality out-of-network carriers to add to their network.
- Proactive Location Verification keeps pickup numbers protected even after a load has been booked. Pickup numbers are only released once the driver has started tracking.
- Geotagged Document Scanning requires drivers to take a photo within the Trucker Tools interface to ensure document scanning is done in real-time and at the correct location.
- Trucker Tools implemented an alerting system to ensure brokers can take swift action when potential fraud is identified. Customers will receive immediate email notifications for suspicious activities.
- These fraud alerts can also be incorporated into the customer's transportation management system (TMS) for seamless integration into existing workflows.
