UPS debuted a series of shipping enhancements, including new pickup management tools, faster label creation and expanded mobile capabilities, designed to give customers better visibility and control over their shipping.
“We know small business owners are masters at juggling priorities, but a complicated shipping process shouldn’t be one of them,” says Matt Guffey, UPS chief commercial and strategy officer. “UPS gives customers one less thing to worry about with tools designed to save time, reduce complexity and help businesses stay focused on serving customers and growing.”
Key takeaways:
· A new online dashboard allows customers to schedule, manage and track pickups in one place, with real-time notifications providing updates along the way.
· UPS also improved how customers can manage Smart Pickups, allowing them to request, confirm or cancel pickups based on their actual shipping needs. Because Smart Pickups occur only on days when shipments are ready, businesses can save up to 50% over the cost of a daily pickup.
· UPS simplified label creation on UPS.com with a new single-screen shipping experience that brings all shipment details and service options together in one place, making it easier to compare choices, understand tradeoffs and create shipments faster.
· Customers also can import order information directly from shopping carts and major online marketplaces.
· The redesigned UPS app allows customers to create labels, schedule pickups, track shipments and manage shipping activity from their mobile devices, including the ability to scan a tracking number for instant shipment visibility without manual entry. The app also integrates with more than 5,500 The UPS Store locations nationwide, making it easy for customers to create labels digitally and print them where it's convenient.
