Epiroc, a leading productivity partner for the mining and infrastructure industries, has unveiled My Epiroc, a new digital fleet management solution.
The platform is available on web and mobile devices with features for increasing fleet efficiency and safety. My Epiroc enables mining and infrastructure operations to optimize fleet performance - any device, any job role, any time.
My Epiroc is built to assist in accomplishing jobs and improving work flow, allowing users to find speed and efficiency to free up time to focus on what is important.
The platform provides workflow optimization assistance, helping users keep track of productivity with relevant alerts and status updates. By design, it assists by highlighting essential items that need immediate attention. It allows for more time to be spent on the task at hand and cuts time searching and processing excessive information that gets in the way. By using the app proactively, unwanted downtime can easily be avoided.
“My Epiroc was designed to include all roles that are involved in getting the job done and share smart solutions based on each user’s role,” says Hans Schill, U.S. Regional Application Center Manager. “The platform also exposes faults and bottlenecks to allow for optimization and increased efficiency.”
My Epiroc users are just a click or a swipe away from remote guided support, finding contacts or to a transparent overview of all previously reported inquiries. It is easy to manage tasks and actions related to the fleet in an efficient way and get the input needed in order to prepare for reporting. Data is securely stored in an encrypted cloud environment, which customers can also utilize to upload their own relevant content to create a safe digital fleet library over time.
The platform is not limited to people in an office or users with good connectivity, making it possible to empower operators and service technicians in the field with tools to manage their daily flows related to logging events, reporting faults, managing service scheduling and parts ordering.
“My Epiroc is an excellent collaboration platform for both customers and Epiroc partners,” Schill says. “It puts focus on the information that is important for users when they need it.”