nuVizz introduced nuVizz RoboDispatch Solution, designed to help logistics service providers (LSPs) automatically dispatch delivery assets to match their delivery demand in real time.
“One of the roles not heavily discussed in the delivery ecosystem is the critical role of the dispatcher, which involves a lot of manual steps to make the right decisions,” says Guru Rao, CEO of nuVizz. “Our network based platform, coupled with AI- and ML-based RoboDispatch capabilities, enables LSPs to combine real time visibility and optimization capabilities to automate the entire dispatch process in some use cases. The reduction of manual input creates once hidden efficiencies to meet increased customer demands.”
- Leveraging artificial intelligence (AI) and machine learning (ML), RoboDispatch Solution builds on nuVizz’s existing real-time transportation visibility technology to create an intelligent delivery ecosystem that helps LSPs deliver efficient delivery service.
- Capabilities include live tracking of available fleet and contract drivers; customer portal for LSP’s customers to enter orders in real time; auto assignment of customer orders to the most suitable contract or fleet driver; customer email and text alert with assigned driver details and ETA; and configurable customer email and text notifications throughout the delivery lifecycle.