Speeding Up Production

Goodyear chooses docQuest for instant access

Alexandria, VA  November 27, 2001  Goodyear, with the goal of providing instant access to information critical to the maintenance of machines on the manufacturer's tire production line, has implemented Digital Paper Corp.'s docQuest.

Goodyear's Engineering Manufacturing Technology Department (GEMT) is using docQuest to deliver information to the 110 manufacturing facilities that require quick access to drawings of machinery in need of maintenance and repair. Prior to implementing docQuest, locating, printing and distributing drawings took anywhere from days to weeks. With docQuest, Goodyear reports that the process takes minutes, resulting in significant savings.

"In manufacturing, every minute of downtime is money lost. Goodyear chose docQuest because the solution helps them quickly address and fix any problems that may affect productivity, while delivering significant ROI, such as overhead cost reductions," said Christopher Fountain, president and CEO of Digital Paper. "We are extremely pleased to have Goodyear as a customer."

In addition, Goodyear is able to publish documents into a secure server and grant access to users outside the enterprise.

Goodyear's five-year agreement with Digital Paper, a provider of secure technocal content exchange and collaboration software, will bring docQuest to approximately 3,000 users.