Customer Analytics Capabilities Helps Distributors Better Understand Order Trends

Cavallo announced new purpose-built analytics capabilities that help distributors and manufacturers gain deeper insights into customer behavior based on order trends.

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Cavallo announced new purpose-built analytics capabilities that help distributors and manufacturers gain deeper insights into customer behavior based on order trends.

“We’re adding very powerful capabilities that extend beyond ensuring flawless orders to increase profits with actionable customer insights. Retaining existing customers is the cornerstone of profitability because no business can grow its profits while watching its customers walk out the door,” says Mike Biwer, CEO at Cavallo.

Key takeaways:

  • The Predictive Churn, Profit Indicators and ABCD Segmentation tools address customer retention issues and help businesses identify at-risk customers, prioritize high-value accounts and uncover growth opportunities with out-of-the-box features.
  • The Cavallo Order Intelligence platform combines item, customer and sales performance data to empower efficient decision-making and value-based actions with confidence.
  • The latest Cavallo Order Intelligence enhancements include a product roadmap with expanded ERP integrations beyond Acumatica and Microsoft Dynamics.
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