Fi911 launched ResolveLab, a first-of-its-kind smart-connection hub built exclusively for payment facilitators (payfacs). Leveraging Ethoca’s Consumer Clarity and Ethoca Alerts by Mastercard, ResolveLab empowers payfacs and customers to proactively prevent chargebacks before they occur.
“Payfacs need a fast, scalable way to deliver more value to every merchant they serve, especially in emerging markets where integration hurdles have slowed adoption of proactive dispute tools,” says Monica Eaton, CEO of Fi911. “ResolveLab changes that dynamic. With a single, smart connection, payfacs can connect their ecosystems to premium Ethoca and Mastercard services, protect merchants with digital, up-front chargeback prevention, and collect more revenue by eliminating avoidable disputes and subscriber churn.”
Key takeaways:
· Fi911’s turnkey Disputes-as-a-Service (DaaS) solution allows payfacs to quickly deploy and resell advanced digital tools for chargeback prevention, subscription management and risk mitigation. Through a single streamlined integration, payfacs will deliver enterprise-level tools, including Ethoca Consumer Clarity, Ethoca Alerts and Smart Subscription, the latest merchant-facing solution from Mastercard, empowering consumers to manage, pause and amend multiple subscriptions in one place.
· ResolveLab is designed for rapid deployment, with onboarding that takes just minutes.
· This plug-and-play approach empowers payfacs to access enterprise-grade solutions, providing merchants with the capabilities they need without additional development, coding, or operational overhead.
