Dispatch Science launched DataBridge, a cloud-native integration-platform-as-a-service (iPaaS) that turns time-consuming, expensive integration projects into fast, manageable processes that carriers can own and scale without relying on big IT departments or third-party platforms.
“We’re seeing an increase in situations where carriers are forced to walk away from profitable business because the cost and complexity of integration makes it impossible to work with new shippers," says Alex Proteau, chief technology officer and co-founder at Dispatch Science. "We built DataBridge because we believe carriers should compete on service quality, not on who can afford the most expensive IT projects."
Key takeaways:
· DataBridge gives carriers access to the same secure infrastructure and automation capabilities that larger players rely on without the overhead.
· Hosted in Microsoft Azure’s cloud environment, it levels the playing field by delivering the security, transparency, and reliability that enterprise shippers demand.
· The platform also supports a wide range of integration needs, from structured EDI transactions to simple spreadsheet uploads. It includes prebuilt templates, automated workflows, and a drag-and-drop workflow builder that lets teams customize processes without technical expertise.
· DataBridge is able to connect carriers and shippers in real time. Through its access to Dispatch Science’s core data and system activity, carriers can automatically trigger Internal System Actions (ISAs), “if-this-then-that” automations that respond to events like barcode scans, driver updates, or delivery exceptions. For instance, if a package is scanned by the wrong driver, DataBridge can instantly reassign the order and trigger a notification. If a driver is running late, the shipper can be notified minutes before delivery – not hours afterward.
· DataBridge helps carriers connect with any shipper, regardless of technical setup, without custom development; dramatically reduces onboarding time with pre-built templates and automation; and scalability without limits.
